Why Customers Love INKY

February 14, 2022

Love is in the air.

Next to the SuperBowl and Groundhog Day, one of February’s most celebrated holidays is Valentine’s Day. With visions of chocolate hearts and Cupid’s bow, we all turn our minds to those we love and adore. At INKY, nothing gets our hearts racing quite as easily as talking about our favorite phish-fighting phenomenon. So, without further ado, we’d like to share some of the many reasons why customers love INKY.

We Build Better Email Security Banners

Anyone can slap a banner across your email and consider it a security solution. But these repetitive and uninformative messages become so commonplace that employees soon turn a blind eye. INKY is different. Our Email Assistant offers an array of different messaging banners – nearly 60 warnings – and they’re available in 35 different languages. As one client so eloquently put it, “As for the INKY banners, you really can’t get anything on the market that looks as nice. You’re not ever going to find banners like these that list all the reasons why things are being flagged"

INKY Saves Our Customers Time

Without INKY, your administrative staff, Security Operations Center (SOC), or Network Operating Center (NOC) spends a great deal of time responding to potential phishing scams. However, when INKY is keeping watch, they can rest easy.

Our Customers Get Low False Positives (0.1%)

A false positive is an error in which a test result incorrectly indicates the presence of a condition – in our case that’s a phishing threat. A lot of email security companies mark everything suspicious as phish. Then, because there are way too many phish in the sea, employees start ignoring the warnings. INKY doesn’t over-report phishing threats so when recipients receive a red INKY banner, they know it's cause for concern.

INKY’s Email Assistant Trains Employees and Creates a Culture of Cyber Champions

The Email Assistant provides specific details regarding the safety of each email through it's color-coded warning banners. Before you know it, employees will understand the different types of phishing emails – from brand forgery and CEO impersonation to account takeovers and blacklisted domains. You’ll also find that INKY’s Email Assistant is much more effective than phishing-awareness training and simulations which lack real-world context and rely on hypotheticals.

Works Nice, on Any Device

INKY’s cutting-edge design produces the same real-time assistant experience on any platform, whether it be desktop, mobile, email client, or browser. Additionally, this same design works equally well on inbound, outbound, and internally sent emails.

INKY is Partner-Friendly

Even though Managed Service Providers (MSPs) turn to INKY so they can offer their own customers a great phishing solution, we often hear that what really WOWs them is our service. INKY is with you every step of the way, with every install. In fact, one of our global MSP clients said, “A lot of partners would just send you a link in an email and leave you to figure out things on your own. If that engineer gets stuck, they’ll escalate the issue, which costs me soft dollars. But INKY took the extra time to be with the engineer. They showed them exactly what they were talking about and walked them through it. When INKY steps in and helps an engineer, they won’t have that problem again.”

INKY Delivers Email Safely to its Intended Mailbox

Email was never designed to be secure. That makes your email system a security vulnerability. But email — whether it be inbound, outbound messages, or internal email — is an essential part of modern business operations and that’s the dilemma of any security strategy. We believe that the right security posture combines cutting-edge technology with educated and empowered employees.

Valentine’s Day is a Great Time to Propose a Better Solution! 

Your next IT or executive meeting could be the perfect time to propose a new email security solution. IT departments love INKY’s reporting features, which allow administrators to review phishing threats that have been identified and see how employees are handling them. INKY is also cost-effective and easy to install. Our installation team has most customers up and running in under an hour – and because INKY lives in the cloud, even remote employees are covered.

After a free INKY demonstration, we’re quite certain you’ll be choosing INKY. Schedule yours today.

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INKY is an award-winning, cloud-based email security solution developed to proactively eliminate phishing emails and malware while simultaneously providing real-time assistance to employees handling suspicious emails so they can make safer decisions. INKY’s patented technology incorporates sophisticated computer vision, machine learning models, social profiling, and stylometry algorithms to effectively sanitize emails, rewrite malicious links, detect and block security threats, mitigate sender impersonation, and more. Cost-effective and powerful, the INKY platform was developed for mobile-first IT organizations and works seamlessly on any device, operating system, and mail client. Learn more about INKY™ or request an online demonstration today.